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5.
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A Guarantee is
a promise or assurance that attests to the quality of a product that is
either (1) given in writing by the manufacturer or (2) given verbally by the
person selling the product. Which situation below is the best example of a
Guarantee?
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A.
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Melissa purchases a DVD
player with the highest consumer ratings in its category.
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B.
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The salesperson advises
Curt to be sure that he buys an air conditioner with a guarantee.
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C.
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The local auto body
shop specializes in refurbishing and selling used cars.
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D.
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Lori buys a used
digital camera from her coworker who says that she will refund Lori's money
if the camera's performance is not of the highest quality.
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Answer: Option D
Explanation:
Choices a, b, and c do not describe
situations in which a product is guaranteed. Only choice d reflects a situation
in which a seller attests to the quality of a product by giving the buyer a
promise or assurance about its quality.
